Terms of service

Terms of Service

Welcome to Obsidian111, an online store operated on Shopify at www.obsidian111.com (“Site”). By accessing or using our Site, you agree to be bound by these Terms of Service (“ToS”). If you do not agree to these terms, please do not use our Site.

 

1. Acceptance of Terms

By browsing, creating an account, or placing an order on our Site, you acknowledge that you have read, understood, and agree to these ToS, our No Returns or Refunds Policy, and our Privacy Policy. These terms apply to all users, including visitors, customers, and registered users.

 

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Site or make a purchase. By using the Site, you represent that you meet these eligibility requirements.

 

3. Orders and Payments

  • All sales are final, as outlined in our No Returns or Refunds Policy. We do not accept returns, refunds, or exchanges, except for defective or incorrect items as required by law.
  • Prices are listed in USD and exclude taxes, shipping, or handling fees unless stated otherwise. You are responsible for all applicable taxes and fees.
  • Payments are processed securely through Shopify’s payment gateway. You agree to provide accurate payment information and authorize us to charge the total order amount to your chosen payment method.
  • We reserve the right to refuse or cancel orders for any reason, including pricing errors, suspected fraud, or unavailability of products. If an order is canceled, we will notify you and refund any payments made.

 

4. No Returns or Refunds Policy

As detailed in our No Returns or Refunds Policy, all sales are final. We do not accept returns, refunds, or exchanges, except for defective or incorrect items reported within 7 days of receipt. Please review the policy for details on reporting defective or incorrect items.

 

5. Intellectual Property

All content on the Site, including text, images, logos, and designs, is owned by Obsidian111 or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent, except for personal, non-commercial use in connection with your purchase.

 

6. User Conduct

You agree to use the Site only for lawful purposes and in accordance with these ToS. You may not:

  • Use the Site to engage in fraudulent, abusive, or illegal activities.
  • Attempt to gain unauthorized access to our systems or accounts.
  • Post or transmit any content that is defamatory, offensive, or infringes on third-party rights.
  • Use automated tools (e.g., bots, scrapers) to access or extract data from the Site.

We reserve the right to terminate or restrict your access to the Site for any violation of these terms.

 

7. Product Descriptions and Availability

We strive to ensure that product descriptions, images, and prices are accurate, but we do not guarantee their accuracy. We reserve the right to correct any errors and to limit quantities or discontinue products at any time without notice.

 

8. Shipping

We ship to addresses specified during checkout, subject to our shipping policies. Delivery times are estimates and not guaranteed. You are responsible for providing accurate shipping information. Risk of loss and title for products pass to you upon delivery to the carrier.

 

9. Limitation of Liability

To the fullest extent permitted by law, Obsidian111, its affiliates, and their respective officers, directors, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of profits, data, or use. Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

 

10. Disclaimer of Warranties

Except as required by law (e.g., implied warranties of merchantability for defective items), the Site and all products are provided “as is” without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.

 

11. Governing Law and Dispute Resolution

These ToS are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these ToS or your use of the Site shall be resolved through binding arbitration in California, in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive any right to participate in a class action lawsuit or class-wide arbitration.

 

12. Changes to These Terms

We may update these ToS at any time by posting the revised terms on the Site. Changes are effective immediately upon posting. Your continued use of the Site after changes are posted constitutes your acceptance of the revised ToS.

 

13. Contact Us

For questions about these ToS or our Site, please contact us at:

Obsidian111 Email: info@obsidian111.com [Insert physical address, if applicable]

 

14. Miscellaneous

  • If any provision of these ToS is found to be unenforceable, the remaining provisions will remain in full effect.
  • These ToS, along with our No Returns or Refunds Policy and Privacy Policy, constitute the entire agreement between you and Obsidian111 regarding your use of the Site.
  • Our failure to enforce any right or provision of– System: these ToS does not constitute a waiver of that right or provision.

15. Accessibility Commitment

We are committed to ensuring that our website, obsidian111.com, is accessible to everyone, including people with disabilities. We aim to meet or exceed the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we continuously work to improve the usability and accessibility of our site.

Our efforts include:

  • Using semantic HTML and proper heading structures
  • Supporting screen readers and keyboard navigation

We recognize that accessibility is an ongoing journey. 

If you experience any difficulty accessing any part of our website or need assistance with a feature or purchase, please reach out to us:

📧 Email: info@obsidian111.com

Effective Date

These Terms of Service are effective as of September 8, 2025.